Doubtlessly, Spotify is one of the best music streaming platforms we can find nowadays. Even so, it doesn’t mean that the app is perfect or works without any issues. In fact, it can be relatively common to find some problems with Spotify when using it.
The good news is that not only does the app not have that many issues, it also receives rather frequent updates, which in itself works to fix most bugs and defects that might show up.
However, if you face any issues and you don’t know how to proceed, you can just keep reading our article with all the most common issues people find when using Spotify, as well as how to solve them!
1. General issues
Before we can properly talk in-depth about the most common problems found on Spotify, it is worth noting that most of them can be fixed in really simple and similar ways. Of course, if you can’t solve your issues, we have some more specific suggestions in the topics down below.
If your app is sluggish, if your playlists are missing, if your screen goes black with no explanation, if your songs – check out the most popular artists on Spotify – aren’t playing or are skipping, or any other such issue, the first thing you should do is reboot your phone. If that doesn’t work, check if Spotify has any pending updates.
Something as simple as an update can fix many bugs and common issues. As a last resort, Spotify itself recommends the users to simply reinstall the app since this might be the solution for almost all of the most common problems in the platform.
2. Spotify closing on its own
This is something that happens most often on the official Android app, but it certainly is a very usual issue found on Spotify. The first thing you should consider is that your SD card might be starting to fail, which happens quite frequently and is the main reason newer phones don’t support them.
If that’s the case, try removing your SD card and check if Spotify works normally for a while. If you notice this as the source of your issues, the best thing to do is to reformat the SD card before inserting it back into the device. Now, if this doesn’t work, try to reinstall the app and always keep it up to date.
3. Can’t log in with your Facebook account on Spotify
Another of the most common problems you may face on Spotify is difficulty when trying to connect with your Facebook account. Usually, this might be caused by the social media platform itself having authentication problems, and since this doesn’t really depend on Spotify, you should just try again later.
Sometimes, it’s just a matter of luck, but waiting for a few minutes and trying again could solve the situation with no further complications. Luckily, you don’t have to really worry about it, since this will fix itself.
4. Premium features aren’t working
Something rather common to happen to Spotify users is trying to use the premium features they should have, and being unable to do so, which is one o the biggest problems. This includes the offline mode, the lack of ads, better audio quality in songs, and more.
The most likely culprit is that you haven’t logged in to the correct account. Before you ask how that could be, just know that logging in with your Facebook account and your Spotify account are two different things, and the premium features will only be available in the account your signed up.
Another possibility is that the credit card you use to pay for the subscription has run into some issue, so make sure to check your email (or banking app) to try and fix it.
5. Spotify won’t let me add offline songs
However weird it might seem, it is possible that you can’t listen to your songs offline even if you’re a premium user, which is certainly one of the most common Spotify problems. Luckily, this is an easy one to fix. The maximum amount of songs you can add is 10 thousand tracks, and you’re unable to go past that limit
If you’re having this issue, it is quite likely that you’ve simply reached this amount, which is not difficult at all if we take into consideration just how many tracks are available on Spotify. The best thing you can do is delete some songs to open up space for others.
6. Spotify won’t connect to WiFi
Many users complain that sometimes Spotify just decides not to connect to their WiFi networks. For those using the free plan, it all but makes the service useless. After all, you can’t listen to music offline without the paid plan.
What we can tell you about it is that this is one of the problems most often faced when using Spotify, and it is common to be caused by your own router or your firewall settings. Spotify itself has specified how you can set up your router in a way that the app works normally.
In general, they recommend that you look for a guide specifically for your type of router since each case is different, but there are some general recommendations that can be found on this link.
Did you fix the most common Spotify problems?
Let us know in the comments if we helped you out in solving your issues on Spotify, and don’t forget to check out the free music download websites, the websites to download YouTube videos, all the video websites like YouTube, and learn all the ways to make money online!